The Portman Ritz-Carlton, Shanghai

Submitted by Christina Valhouli on Tue, 2007-07-31 08:11.

Shanghai may be one of the buzziest and most glamorous cities in the world, but it's not a place to take a risk when it comes to choosing a hotel. The city is sorely lacking when it comes to chic little boutique hotels so if you want to be guaranteed of a quality hotel stay, you need to go big- and go luxury. When we were in Shanghai to check out the city's best shops, we made The Portman Ritz-Carlton our home base. Located in the Portman Plaza, the hotel is named in honour of its builder. The building used to be a Shangri-La hotel but despite the name and management change, everyone still calls it The Portman (if you're asking your taxi driver to take you back to the hotel, just say “Portman” and everyone knows it).

If you've come to Shanghai to shop, you can't beat the location. Located on Nanjing road, The Portman Plaza is home to luxury boutiques, including Marc Jacobs and Gucci. Just down the street is one of the city's most luxurious shopping centers, Plaza 66, which has Prada, Valentino, Chanel and Christian Dior stores. All of Nanjing Road is basically one big shopping street, but few of the stores are upmarket. There are murmurings of plans to turn it into China's version of Fifth Avenue.

But if you're looking for top shopping tips, make sure your first stop is the concierge desk at the Portman Ritz-Carlton. The whip-smart concierge staff have excellent shopping recommendations, whether you're looking for custom tailored suits, some silk bargains or beautiful antiques. When it comes to picking a tailor, definitely ask the concierge for a suggestion as they can help to arrange fittings in your room. The patient staff will also write out all the directions in Chinese to show your taxi driver, as well as make sure you have a handy directions card listed with everyday phrases such as “Take me back to my hotel” to make navigating simpler.

But this level of service is what guests can expect from a Ritz-Carlton and make it all the more crucial in a place like Shanghai where, because of language barriers, it's hard for guests to get around. The hotel has all the hallmarks of a Ritz Carlton experience- elegance, prompt service, a wide range of facilities and every amenity you can think of.

The hotel has 598 rooms and caters to both business and leisure travellers. Our room was on the Club Level floor, which gave us 24 hour access to the lounge, which is ideal for meetings, or simply refuelling and chilling out. The lounge serves five meals a day so it's great for a quick bite or a relaxing cocktail at the end of a long shopping day. Club Level guests also have a dedicated check-in desk so they can bypass the busier lines in the lobby. Our room had recently been refurbished in shades of gold and brown and the décor was contemporary with Chinese touches, all with a nod to Shanghai's Art Deco past. One piece of furniture in the room looked like an ancient herbal medicine chest but was actually used to store the television. The curtains were a delicately patterned gold to match the gold carpet.

Out of all the big luxury hotel groups, I have to confess that Ritz-Carlton bathrooms are my favourites (especially the ones on Central Park South in New York). Why? Because they are huge, have plenty of pale marble, plus oodles of storage and separate showers and baths. The bathroom at the Portman Ritz Carlton was just as spacious as I would have expected.

When it comes to dining, there are no shortages of choices in the Ritz-Carlton. The hotel has a total of six restaurants and lounges, serving Chinese, Italian and Japanese food. Afternoon tea is served in the lobby, often to the sounds of a string quartet. If you're visiting Shanghai, make sure to sample the city's dumplings. And in case you have been on the road for awhile and are craving a skinny soy latte, no worries. The Portman Plaza is also home to a Starbucks as well as a California Pizza Kitchen and a Tony Roma's if you're really, really desperate.

Although we didn't have time to sample it because we were busy going nuts at the fabric market, the Portman Ritz-Carlton's Health Club is one of the largest in Shanghai. It has indoor and outdoor swimming pools, squash and racquetball courts and a fully equipped gymnasium with aerobics, and t'ai chi classes. Or you could just get a workout by lugging your shopping bags around town.

Rates start at 2580 (CNY) per night ($340 USD)

The Portman Ritz-Carlton, Shanghai
1376,
Nanjing Xi Lu
Shanghai, 200040
China
Phone: (86 21) 6279 8888

www.ritzcarlton.com/en/Properties/Shanghai

Click here for iTravel iShop's shopping guide to Shanghai